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Welcome Home to The Mount Royal

Meet our Team

Meet our Team


Sandra Hagen, CPM – Property Manager

Sandra joined The Mount Royal and Queen Anne Belvedere in January 2019.  She comes to us with over 15 years of experience in Multifamily Property Management and has been recognized as a leader in our industry with her CAM designation and mentor status with various mid-atlantic real estate companies.  She has also received awards including The Super Star Award, multiple property MMHA star awards, and 3 prior Property Manager of the Year nominations.  Both of her children have grown up and moved away.  However, she now has 3 fur babies at home with the recent addition of Remington, a 10-week old Teacup Yorkshire Terrier.  She loves everything outdoors and loves to travel.  She has rescued sick/injured wildlife and donates to Frisky’s Wildlife and Primate Sanctuary as well as participates in events/fundraisers that benefit Long Reach High School Boosters Program, Boy Scouts of America, and Operation Christmas Child with her church.

Lynn Allen – Service Manager

Lynn has been working at Queen Anne Belvedere since November 2017.  She is a graduate of the inaugural MMHA Maintenance Training Academy class and was the only female participant that year.  She loves (absolutely loves) anything Wonder Woman and rightfully so as she is considered our own personal Wonder Woman.  Outside of work, she takes care of her grandmother and younger sister all while fixing up her home with the skills she has learned from her experience in this industry.


Santos Zelaya – Porter


Santos is affectionately called “The Boss” since he has been working at these communities the longest, since 2002!  The staff considers him to be a teacher since he can show them lots of tips and tricks and is extremely knowledgeable. He has been with Cove Property Management since the property take over in 2012. Santos spends his free time playing and spending time with his two young kids. He is also active in his local church.